Originally Posted by Stagger Lee
They of course refused to refund a bit of the money I had paid for the shims to be done. Add to that the bike was covered in oily fingerprints and a chain that had not been adjusted never mind cleaned (despite also being charged for it)
I took my bike back to them a few weeks ago, the front end of the bike felt completely wrong and I couldn't pin the problem. I suspected it was the headstock being too lose. They ended up telling me that it was the front tyre not being installed correctly, though i didn't really agree with it i left assuming they weren't going to look at it any further.
I ran it past the tyre joint i had it installed at and they looked at it. There was nothing wrong with the tyre, other than it being under-inflated a little (shocked that procycles didn't check the tyre pressure, i'd been relying on my local petrol station's meter being correct - my bad).
Took it to Bikebiz Triumph on the weekend, took 10 mins look at it and picked up on the suspension settings being incorrect (one of my neighbours has been farking with my bike, methinks).