Triumphrat

Corky · 04-17-2009, 08:29 PM

Interested on what you guys think about the availability of Triumph parts in Australia. Here in NZ their inventory of parts they hold in stock is laughable. Simple things like headlights, tail lights, footpegs, gear shifters and brakes levers etc aren't available In NZ to cover the most basic of accidents. Everything seems to be Oh sorry we will need to get that in from the UK and that will be two weeks your bike is off the road. Worse still is when you wait two weeks and they send the wrong damn part even when you have given them the VIN number of your bike. This has just happened to me and I am pretty damn grumpy about it.

If the availability of parts in Australia is good could someone send a URL of a reliable dealer in Sydney or Melbourne who will pickup the phone take your order and ship it pronto to NZ. OH by the way I asked my local Triumph dealer to do this and he said they can't as they have to go through Triumph NZ then via UK.

Phil-1100 · 04-19-2009, 05:52 AM

Reliable dealer, your aving a laugh mate, ours in Adelaide is hit and miss - Real shame they have cornered the market here, but don't know how to look after it

Linz · 04-19-2009, 05:58 PM

I don't have any issues with my dealer www.citycoastmotorcycles.com.au in Wollongong.

Give them a call and see if they can help you out.

I do believe though that, these days with the cost of inventory, almost all dealers will need to order parts from the Australian importers rather than actually carry stock.

Then you add in the recession and even the importers will be keeping light inventories. Take a look at stocking figures for businesses world wide. Lowest level in decades.

A sign of the times?

Linz

welshrob · 04-23-2009, 11:09 AM

No problems with Moto Arena on the Gold Coast, they carry most of the usual consumables, cables pads etc, very rare they haven`t got stuff like that in stock and as long as Triumph Australia has it in, they usually get it delivered within 2 days for no extra charge.

I`ve owned most of the major brands since I`ve lived here and apart from Ducati and Aprilia, which were dreadfuly slow, it`s the same story with all the other marques.

I also own a Honda CT110 (posty bike) and have been waiting 2 weeks for a speedo cable inner.

alwhite · 08-11-2009, 06:29 PM

Anyone finding that local dealers add considerable markup to Trumph Australia published prices? I'v had 2 quotes from 2 seperate dealers on a touring seat for a Triumph America. (published price $381.35) I got $495 and $421. I'm now tring to find an overseas source to buy it.

Triumph Australia has no contact information or email address to lodge a customer complaint against these rogue dealerships.

Niltime · 08-11-2009, 08:32 PM

Greetings

You could try

Mr. Steve Chiodo
Triumph Australia
20 Stubbs St.
Kensington VIC 3031

I would certainly send a copy of any complaint letter to the Triumph head office in the U.K.

Cheers

Eazy · 08-30-2009, 07:29 AM

I can personaly vouch for having good business with (Z power) for my 07 Bonnie Phil is the guy i had parts interstate within days and sent (cod ) wich was handy.
Z power have a good web site with all items and prices listed list up and make an order if they don't have it ask.
Never have i had more prompt sevice with bike stuff.

Eazy · 08-30-2009, 07:34 AM

Quote:

Originally Posted by Corky

Interested on what you guys think about the availability of Triumph parts in Australia. Here in NZ their inventory of parts they hold in stock is laughable. Simple things like headlights, tail lights, footpegs, gear shifters and brakes levers etc aren't available In NZ to cover the most basic of accidents. Everything seems to be Oh sorry we will need to get that in from the UK and that will be two weeks your bike is off the road. Worse still is when you wait two weeks and they send the wrong damn part even when you have given them the VIN number of your bike. This has just happened to me and I am pretty damn grumpy about it.

If the availability of parts in Australia is good could someone send a URL of a reliable dealer in Sydney or Melbourne who will pickup the phone take your order and ship it pronto to NZ. OH by the way I asked my local Triumph dealer to do this and he said they can't as they have to go through Triumph NZ then via UK.

I was looking on the net and google to find someting over there and your looking here. This cant be good.
Anyone interested in opening up a new Triumph Performance parts shop? If you are can you please hurry it up and get heaps of stock on the shelf.

Eazy · 08-30-2009, 07:40 AM

Quote:

Originally Posted by alwhite

Anyone finding that local dealers add considerable markup to Trumph Australia published prices? I'v had 2 quotes from 2 seperate dealers on a touring seat for a Triumph America. (published price $381.35) I got $495 and $421. I'm now tring to find an overseas source to buy it.

Triumph Australia has no contact information or email address to lodge a customer complaint against these rogue dealerships.

Not enough info tell us who the not so honest guys are?, Its good for the hard working honest guys who deserve
our business. And don't worry mate your not ruining there business there doing it. I got a thread for this on my Harley site it keeps the bastards honest.

alwhite · 08-30-2009, 05:38 PM

I have finally found a great supplier for Triumph bits. The shop is North Country Yamaha in California. The parts guy is Jason and is prepared to discount from recommended retail. I just got my foot boards from him and even after adding $70 US for shipping, I still got them way cheaper than here in Aus. Their website is www.ncy-motorsports.com