Triumphrat

Tre900 · 06-14-2006

It's just that simple. It may be a great product. If I ever get it I'll share what my experince is.

They lie, this includes the management staff.

I expressed to them I would spread the word not to use them via this forum. In fact it was Jance I told if anyone is interested.

Tried to cancel and then got hit with the restocking fee of $50 bucks. Be carefull if you buy direct from these guys. The worst part about it is that they do make a quaity product..uggggg.

Thanks for letting me vent. I should have listened to people on this site but I asked AFTER I ordered. Never again....

...Stock seat never felt so good.

:evil:

Tre900 · 06-20-2006

Okay...the freaking thing is finally at my home. After work I get to see what it looks like and start my first impression on the product it self.

I have 6 hour ride from Cleveland to Chicago I'm taking on Thursday to break this seat in so we shall see what comes of it all.

If anyone is interested in riding along or meeting me at a rest stop along the way drop me a line. I'm taking 90 west to 80 all the way through Ohio, Indy and into IL.

More to come with pics later

Tre900

R100Pilot · 06-20-2006

Shoulda got a Sargent :razz:

cafetbird · 06-20-2006

Uhhh... what did they lie to you about? You don't say in your message.

It IS a great product. They have been known to have a few customer service issues at times, but I thought they had gotten this straightned out...

Tre900 · 06-20-2006

The lie was being told "okay sir..NOW we have things under control it will be out to you on the 14th"

On the 14th I called and was told "Yes sir..it will be out to you in 2 - 3 weeks".

Then as I explained how totally dissatisfied I was they shared that they had no record of the back rest I ordered along with the seat. Mind you it was all suppose to already be at my home at this time.

Now here's the crazy news. I got the product today and they agreed to pay for shipping and it looks like they tossed in a book (the history of corbin) but I'm not sure if this was a freebe or if everyone gets this book, either way I have already forgoten about it.

I love it. I wanted to hate it. You have to beleive me on this one fellas...I'm a small business owner and it gets me going when first level support doesn't know what they are doing in any industry so the chip on my shoulder was BIG.

I'm even not as inspired by the color as I thought I was going to be. I had to raise the position of the seat lock mechinsum to get it to work correctly (two washers added). Once I sat on it and tossed in the back rest I was sold. Hook line and sinker. The stich work is very nice. I have a very old corbin on my CB750F (75) and I love the stitich work still. I always wanted a brown seat and I thought I could get away with it matching under my tank ("copper") but I'm not sure about it at this point. It's so new looking it still looks plastic but once I get it broken in I think it's going to get the classic custom/bobber look that I've been going for.

Okay...here's the link to some pics you will have to find the album that is named "Corbin" for the latest.

Clicky-click-click

I have been attempting to be that customer that Triumph was targeting when they produced the Adventurer, the typical American that wants to bolt on stuff and have a nice bike that does it all and so I continue to look to have it stand out and be as functional for long distance as well as local riding. I ride it to work daily and this seat really has me at that point we it is totally comfortable beyond my expectation when I got it some 5 - 6 years ago. (The Hagon helps too

:asb:

Okay. I hope someone in the future finds my rants usefull. After I return from my Cleveland to Chicago trip I will update this to say if I will ever buy another Corbin seat based on the product alone.

....Yeah..Sargent is next on the list to check out.

Tre900

[ This message was edited by: Tre900 on 2006-06-20 21:04 ]

vonbonds · 06-20-2006

Tre900...I think it looks great! From my vantage point of only watching customers buy products from Corbin I believe your experience is the "classic" one. You were excited by your initial purchase, frustrated with their support, had to modify the bike or seat to just get it installed and then finally loved their product once on it. I do believe they make a nice product but that company leaves something to be desired!

Tre900 · 06-23-2006

Update:

I'm in Chicago now, 6 hours, straght through and I felt great when I go here last night.

Even this morning I woke up and no soreness. Cleveland to Chicago, not a problem. Enough room to move around when the but got bored and the back rest adjusts on its own when I hit a big enough pot hole so that needs attendtion. Other then that. I have to admit it's a great product.

I will go Sargent next time just based on customer service.