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Old 04-09-2008, 12:25 AM   #1 (permalink)
Member
Grand Prix 125
 
Join Date: Apr 2006
Location: Missouri via Texas
Posts: 35
Can't login to RAT

Trying to login and I get a message that I need to renew my membership. I click on renew and it tells me my login and password are incorrect. I request my login and password and I get an e mail telling my what it is. It is what I am entering! I try to rejoin and it tells me that the user name and password is taken. By me!

Help? My insurance company needs the info. I sent an e mail to Triumph for help but have heard nothing.

Mark

Last edited by msrtex : 04-09-2008 at 01:39 AM.
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Old 04-09-2008, 02:34 PM   #2 (permalink)
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Join Date: Dec 2004
Location: Austin, TX USA
Posts: 1,598
I see this ever so often. I think Triumph has an issue with their db that disrupts the service. When its happened to me I give it a day and normally get right in.

Does your ins. company need your vin? If so you can get that off the bike. I can't imagine what records Triumph RAT will contain that can help your ins. company out.

I just logged in fine on their site.
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Old 04-09-2008, 02:42 PM   #3 (permalink)
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Dairyland offers a discount if you have a membership with a professional motorcycle org. They need the membership number.
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Old 04-09-2008, 06:55 PM   #4 (permalink)
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Ah, good to know. I'm about to change companies soon and will make sure they have that discount when I compare prices.
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Old 04-11-2008, 11:40 AM   #5 (permalink)
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Location: Missouri via Texas
Posts: 35
Well, it's been a couple of days and I still can't get in. It just loops me back to the user name and password are not correct after excepting the user name and password to get into the renew page? No reply from their contact e mail address.
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Old 04-12-2008, 12:44 AM   #6 (permalink)
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Location: Greater Charlotte, NC (Fort Mill), USA
Posts: 3,151
Other Motorcycle: 1973 Triumph TR7RV
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I am not sure RAT qualifies as a "professional" motorcycle organization. - not very professional the way they are working at the moment, anyway!

I can't log on with my info either. Better use your AMA membership instead!
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Last edited by cafetbird : 04-12-2008 at 12:50 AM.
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Old 04-12-2008, 08:22 PM   #7 (permalink)
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Favourite Bike: 2005 Green TBA
 
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Join Date: Feb 2007
Location: Red Neck Riviera (FLA panhandle)
Posts: 341
Other Motorcycle: 2009 HD 883L (Wife's)
Extra Motorcycle: 2007 Buell Blast
I did get to login, but I noticed the latest info was 2007.
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Old 04-13-2008, 10:05 PM   #8 (permalink)
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Join Date: Jun 2003
Location: Greater Charlotte, NC (Fort Mill), USA
Posts: 3,151
Other Motorcycle: 1973 Triumph TR7RV
Extra Motorcycle: 1968 Bridgestone 350 GTR
Well, my login worked yesterday.
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Old 04-13-2008, 10:40 PM   #9 (permalink)
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Still can't get in. Still no reply from RAT customer no service. Guess it's my account.
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Old 04-14-2008, 12:27 PM   #10 (permalink)
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Join Date: Jun 2003
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Posts: 3,151
Other Motorcycle: 1973 Triumph TR7RV
Extra Motorcycle: 1968 Bridgestone 350 GTR
Get another one. It's free.....
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