| Whisperinsmith |
12-11-2007 10:21 AM |
Where was the fine print?
I've been eyeing the Garmin Zumo 450 and 550 models. I already own the Nuvi, but it wasn't made for bikes. I bought it before this new Zumo waterproof unit was made. The price for the 550 is around $980 and $780 for the 450.
Well, I found a site online sellling the 450 unit for $495! Cool. My x-mas present to myself. I spontaneously placed an order for one. As the order was placed, the online site asked me to call my credit card company to set up and alternate shipping address as I had asked for the package to be shipped to my company, not my billing address.
I'd never heard of this, but I called because the online site said there would be a long delay if I didn't do this. Well, I get the sweetest Indian woman who didn't understand what the heck I was trying to do. I wish I could speak a second language as well as she spoke English, but it wasn't good enough. We got nowhere.
So I called the online site. I asked why this procedure was necessary. To stop credit card fraud, I was told. I suggested I could fax them info that might help. (All this after waiting on hold for 1/2 hour.) Nope, I had to call my credit card company.
And then the guy from the online company says to me, "Oh, you do know you are getting the model made for Japan. Everything is written in Japanese. For the English version, the price is $695."
CANCEL my order, please. That info was nowhere on their site! Talk about fraud.
As they say, you get what you pay for. Lesson learned.
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