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Old 06-17-2009, 09:38 PM   #1 (permalink)
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motoneko?

just ordered a helmet from these guys...money is gone from the account but no tracking number or anything. ive called..ive emailed..no responses. Anyone dealt with this company before?
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Old 06-18-2009, 02:22 AM   #2 (permalink)
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...... is that the Nigerian one?
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Old 06-18-2009, 01:36 PM   #3 (permalink)
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nah, its motonekoparts.com. they used to have a top notch customer service but i cant seem to get ahold of them. I want my suomy spec 1r extreme!
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Old 07-17-2009, 01:20 PM   #4 (permalink)
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Crooks!!

Yeah stay clear of Motoneko, these guys are brutal. I ordered the Jardine slip-on for my Daytona 675 and never received it...but they had no problem charging my credit card.

To make a long story short, I received a tracking number for my package. I waited a month...the item never showed up, and then the tracking info showed my package as 'delivered'. I made multiple calls to Motoneko (who NEVER answer), and no one would respond to email. I finally discovered that the tracking number they gave me was for another dude with the same last name who lives on the other side of the country.

So anyway, since NO ONE will answer my calls , emails, pleas for help I have formally opened a complaint with the Better Business Bureau, and am in the process of trying to get Pay Pal to refund my money.

I am seriously pi$$ed as my riding season here in Canada is short, and by the time I get the exhaust on my bike the summer will be over...If you do google searches on Motoneko you will find dozens of people with similar stories to mine. Since I bought my 675 Daytona I was going to sign-up for Rat.Net anyway, but when I came across your question re: Motoneko I knew this would be my first post!!
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Old 07-17-2009, 01:35 PM   #5 (permalink)
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Here's a link to another bike board discussing motoneko.... it doesn't sound good:

http://www.r1-forum.com/forums/showthread.php?t=266560

Good luck
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