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Luckily in Hamilton, I can deal with Sturgess. So I have no experience with your particular dealer, but what about call GP Bikes (gpbikes.com) in Ajax I think. At the first bike show of the year, they have always treated myself and friends with respect and courtesy AND they know what they ae talking about. Which in turn keeps us coming back to their stall every year.
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Cheers...Ham'r
I ride the bike, not the spec sheet.
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