I haven't bought a bike a PJ's. I haven't spent big money there. I've been in for a warranty repair, new tires, some other small stuff. I've been in with annoying questions (lots!), looking for free advice. All for a used bike I bought from the previous owner.
Every time I've been there or spoken with them on the phone, they have been pleasant and made every effort to help. They return phone calls when they say they will. They look you up in the computer to try and make sense of the bike's history. They've even tried to save me money, instead of soaking me on repairs!
They explain what's going on, and don't give a lot of BS. In short, these guys give exemplary service.
Last fall I met a guy there who had ridden 6 hours all the way from a certain city in Arizona just because he could get better treatment at PJ's.
If I do buy a new Triumph (or Duc), I will do so confidently with these guys.
PJ's ROCKS, and this is my way of saying thanks to Steve in Parts, Mike, (big) Mike, Aaron, Quinn, and whoever else is back there in service.
