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Trying New dealer
I agree that it's worth a try to scout around for a better service situation. +1 on the idea of you being your best mechanic, as I believe this is half the fun of owning a bike -fettling with it yourself!
I do both, as unfortunately I just don't have the time to do some of the things, nor the tools (Carb balance for instance).
Having been around mechanics all my working (38 years) life, and having had mechanical staff reporting to me, I can offer the following quickee:
Four levels of Mechanics -
1.) The Excellent Ones - these are the guys (and Gals) that take a sincere interest in their jobs, have a passion for their work, and consistently look to learn all the can - on their own - about their craft. These people tend to be quiet, state facts only, and have very few recalls or complaints. One in a thousand people who label themselves as mechanics fall into this range.
2.) The Average Mechanic- These people are reliable, show up for work everyday, and perform whatever repairs they are instructed to do. When in trouble, they rely on the "Excellent Ones" to help them out. Since the cheapskate employer isn't offering paid training, they are not interested. 10 to 20% recalls or complaints.
3.) The Bad Mechanics - These are the ham-fisted, knuckle busting, thread stripping guys we all know. Zero formal training, bad attitude, do it quick so they can get back to coffee and donuts. 50 to 70% recalls and mistakes.
4.) Worst of all, the "Bad Mechanics" as above, but with very strong opinions and tribal knowledge. These guys know absolutely everything, and no one can tell them otherwise. Run, don't walk, away from these guys. 90 to 100% recalls and mistakes.
The good news is - Excellent Mechanics DO exist, you just have to find them. I personally switched from the muti-brand Dealer (no need to mention name) I purchased my Bonneville Black from, to a Triumph only Dealer, and am absolutely satisfied with the results (Team Triumph in Wisconsin). Sure, I have to ride a little further, but hey, I like to ride anyway!
__________________
Bob
"If you're not part of the solution, you're part of the problem".
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