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Old 10-30-2007   #7 (permalink)
panthercity
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Join Date: Sep 2006
Location: Willow Park, Texas
Posts: 358
In the U. S. of A., the Magnuson-Moss Act prohibits a manufacturer from requiring you to only use that manufacturer's parts for repair and maintenance unless that manufacturer provides those parts and service at their expense.

Additionally, courts have denied by extention the denial of warranty based on the use of non-standard parts unless the warranting entity can demonstrate a direct causal relationship between the non-standard part and the problem addressed.

Having said all that, your best defense in an even marginally iffy warranty situation is a pre-established good relationship with your dealer. If you tick off your dealer, he will NOT represent you well in negotiating with the manufacturer.

OBTW: I believe if you read your service ticket, you'll find very limited if any warranty of the dealership's work for either legality or workmanship.

OBTW 2: An oral warranty is worth the paper its written on.
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