|
I've ordered parts from them over the phone - hit and miss - it seems to make a difference who answers. One guy (forget his name) told me to be sure to ask for himn because the other guy in parts is an idiot. A special order sprocket cover never did come in (but at least I did not pay for it). I must have ordered that from the idiot. Other parts/accessories arrived in a few days. So ordering on the phone has been hit and miss. At least for me.
I inquired about accessories using Great Bay's e-mail link a few weeks ago. My e-mail was not answered so I tried again in a few days. They said the first one might have been mistaken for SPAM and deleted. Jeez, it's THEIR link.
I did get an answer the second time and followed up with another question - still have not heard back from them. Maybe that message was deleted, too. I'm trying to order some stuff to have waiting for me when I get back from Iraq in September but I'm really leary of using their on-line ordering.
|
