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I work now on call outs, the company have 20 £100,000 vehicles on call 24/7 with drivers, sometimes we dont move all day other times we dont stop, all do courses, we have a 24/7 call centre, we have a workshop, on standby, we have all this and then wait, a call out price is guess work, too high and we would not compete, too low you go bust, the boss works out how much by experience and educated gueswork, on how many vehicles may have a problem per month a year into the future, all the vehicles are insured and taxed so the fixed costs are there every day, thats what your paying for.
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