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i find great bay to be very reasonable and workable. i didn't get my s3 from them either but they did all the recalls on it. the important thing about having service done is to make an appointment. if you just drop the bike off and expect it done, you don't understand how a business works. they have appointments that they need to get to first. I'm not at all saying that was the case with triple trouble... obviously he has a lot more going on... but it is why sometimes people end up waiting a week to get their bike back. trip troub, i would call a triumph factory rep and go from there if you're really not having any luck with them. the rep should be able to help. Again, i found great bay to be very accomodating, but if you don't, there are ways to get your bike fixed properly and not have the headaches. try a different dealer- nault's windham isn't too far from you. explain the situation to nault's and see if they want your business for the next 30+ years. i'm sure someone will be willing to take you. What i'm getting at is there are steps you should be able to take rather than doing the work yourself - not that you're not capable - or dealing with the pulsing brakes. i had some issues with a harley once that was past it's waranty (tiny oil leak - go figure). the dealer gave me a price to fix it - i called HD customer service and said it was unacceptable to be paying money for a warranty issue on a bike that was 2-3 months out of warranty. They called the dealer and took care of it for me. I would hope triumph has the same level of customer service - let us know how you make out on this post! Becuase if triumph doesn't help you, i'll call them and tell them i won't be buying a triumph anymore either - it's all about the customer service... they need to stand behind their product if they want to get the edge over the hundreds/thousands of other motorcycles on the market.
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