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I had my arai for under one year. I have had the shield off a few times with no problem. Then while replacing it one day the mounting plate broke around the plastic screws holding it to the shell on the left side. The dealer wouldn't look at it because it was over 30 days from purchase and arai plays e mail games for warranty work. They wouldn't even allow me to send it to them to see if it was a possible defect. They only gave me an 800 number for parts. That was after 5 different warranty inquirys I had to make because they read the claim, answer it briefly and with little to no info, then close the inquiry. ARAI Warranty is *****. It is comfortable but if you're on a road trip and in need, consider yourself the duct tape king. Last arai I'll ever own.
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