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Your dealer is right; tyres do tend to wear more on the offside edge due to the road camber. The scalloping could be caused by hard braking and/or front suspension. All my fromt tyres wear this way- scalloped and worn on the offside. Only exception was when most of my miles were on the motorway- flat surface and not much braking.
I think 9,500km is within the normal range of tyre wear, some people get more miles other less, there are loads of tyre threads to search. My general rule is the longer they last the less fun I have had out of them.
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