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Too tight is never good on your bike or any chain driven device and can cause expensive problems. When measuring the free-play the bike has to be on the center stand. Rotate the rear wheel to find the position where the chain has the least slack, then check vertical movement midway between the sprockets. If it is too tight, take it back, the service tech may have erred. Hopefully you don't live to far from the dealer. Good luck.
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As it is, Andy
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