Well Jim,
I am not sure if we can count you. You do your maintenance, your tweaking your bike, chances are you know more about your bike than a mechanic.
Basically said, you are not the customer Triumph is looking for, they make no money on service with you and this is where the dealer is making his money.
I hope you realized that I am just joking
Of course we need the exception that confirm the rule. Let's see if there are many more.