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Thanks vt. Like you I surmised the appropriate sized spanner wrench, or wrenches, was all that was needed. In my post I asked if anyone knew what size, but no replies. Hopefully the dealer will know. I've also set up the suspension on every bike I've owned, and IMO my RC is perfectly dialed in. I was just curious as to why Triumph would say the rear preload wasn't owner adjustable; I couldn't imagine running to the dealer for this. Even the cheapest bikes I've owned have included the spanner wrench in the oem tool kit.
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