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Thread: Caveat Emptor
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Old 05-27-2002   #1 (permalink)
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Hi, all. I waited outside today for my express mail delivery of my "chromed" radiator stoneguard for my 2000 Legend (yes, the United States Postal Service does deliver express mail on Sunday and on holidays!). Coincidentally, postman arrived while I was standing near my bike.

What follows below is the pertinent part of an e-mail that I just sent to the dealer from which I ordered the part. Oh, yeah: "Caveat Emptor," is a Latin term that was very popular in the British Isles a couple of hundred years ago. In English, it means, "buyer beware." I thought that Triumph was into to retro and nostalgia, but didn't realize that they'd take it this far.

"I am passing on for your interest and with the suggestion that you forward to Triumph.

To sum up: I was astonished! All of the many Triumph "chromed' accessories that I earlier purchased were either chrome or chrome plated metal. The "chromed" stoneguard was neither chrome nor chrome plated metal, but instead was all plastic. I found this odd given that the ad and price for the stoneguard were identical to the "chromed" radiator end caps, the latter of which were chrome plated metal. Indeed, if you look at the photo of the stoneguard on your web site, there is the yellowish appearance that I believe is characteristic of chrome plated metal rather than chromized plastic.

I found the plastic stoneguard to be inconsistent with the quality and character of this bike, and am of the opinion that Triumph's ad was disingenuous. In the USA, "chromed" is defined to mean, "to plate with chromium." Plastic that looks like chrome is described as "chromized PLASTIC," not as "chromed."

When I was debating the purchase, I posed a couple of questions to you, and I appreciate your diligence in timely responding prior to my purchase. In my wildest dreams it never would have occurred to me to ask whether the piece was plastic or metal. I recommend that Triumph differentiate in its ads between "chromed" and "chromized plastic."

Oh, yeah: Price plus shipping and handling: Not sure of exact conversion of pounds to dollars. Figure between $75 and $100 for a piece of plastic of a kind that I used to buy in model kits for under $5.00! Like I said: Caveat Emptor....Jerry
....Jerry
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