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Dealer
Sorry to learn of your dealers poor performance. Fortunately, my local dealer is very attentive and has quality people working in the sales and service department. I am wanting to get a larger bike for long range cruising and while waiting for the "big cruiser", I am becoming concerned with the quality and number of dealers. This also goes for the Triumph America Corporate and their infamous cutomer relations contact P.C.. A Major weakness of Triumph is its lack of response to customers. It will be interesting if you ever hear anything but a canned response.
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You've never rode until you've been throwed.
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